Answers to the questions we hear most from park operators and carnival companies buying rides internationally. Still unsure? Just ask us directly.
Where are you located, and do you export?
We are based in Zhengzhou, Henan Province, China. We are an export-focused manufacturer and regularly ship amusement rides to Africa, the Middle East, Southeast Asia, Latin America and Central Asia. We can quote FOB or CIF to your nearest port.
What is the minimum order?
We can supply a single ride, but most customers order two or more rides or a themed set to make shipping more economical. Tell us your plan and we will advise the best mix.
How long is production and delivery?
Typical production lead time is 15–35 days depending on model and customisation, plus sea freight time to your port. We confirm exact dates in your quotation.
Can you customise the rides?
Yes. Voltage (220V / 380V), paint colours, theming, signage, seating capacity and control systems can all be tailored to your park and market. Send reference images or drawings and we will match them.
What about voltage and power supply?
Rides are available in AC 220V and AC 380V configurations. Tell us your country and site supply and we will configure the ride accordingly, including plugs and control panels.
How are the rides shipped and packed?
Rides are packed in modular sections for container or truck shipping, with protective wrapping and clearly marked components. We provide loading plans and can arrange shipping to your port.
Is installation difficult?
No — rides are designed to assemble on site with our technical drawings and manuals, plus remote guidance from our engineers. For larger projects we can discuss on-site installation support.
Do you provide spare parts and after-sales support?
Yes. We supply genuine spare parts and offer responsive after-sales support long after delivery, so your ride stays running season after season.
What payment terms do you offer?
Our standard terms are a deposit to start production with the balance before shipment. We accept T/T bank transfer. Details are confirmed in your quotation and proforma invoice.
How do I get a price?
Email Sven@liqiangrides.com or message us on WhatsApp at +86 131 3773 9303 with the ride type, quantity, voltage and your delivery port. We will reply with pricing within 24 hours.
Can you supply a complete park layout, not just single rides?
Yes. We can recommend a ride mix by site size, target age group and budget, and quote the rides individually or as a package. Layout drawings are prepared once the ride list is confirmed, so the first step is usually a short list of attractions and the available footprint.
What documentation comes with an export order?
A typical shipment includes the packing list, commercial invoice and the technical documents needed for installation. Certificates required by your country - for example CE-related documentation where applicable - are confirmed in the quotation so there are no surprises at customs.
How are customs clearance and inland transport handled?
Most customers buy FOB and use their own forwarder, or ask us to quote CIF to the nearest port. We provide the export documents; local clearance, duties and inland transport are handled by the buyer or their agent. If you prefer, we can introduce the forwarders we work with regularly.
What maintenance does an amusement ride need?
Daily pre-opening checks cover restraints, emergency stops and fasteners. Weekly inspections look at tyres, bearings and visible wear, and periodic review covers drives, electrical connections and braking systems. A maintenance schedule is supplied with each ride, and spare parts remain available after delivery.
Can the rides be used indoors?
Many kiddie and family rides can, provided the floor load, ceiling height and ventilation suit the ride. Send us the indoor dimensions and floor type, and we will confirm which models fit and what preparation is needed.
Do you support operators adding to an existing fleet?
Yes. We can advise on matching voltage and control systems when adding to an existing fleet, and we supply spare parts for our models after delivery. Mixed fleets are common, and matching the power supply early avoids expensive site work later.
